“Staff knowledge of area was excellent. Better than a travel agent. Staff were able to book attraction tickets Common room and library for use by guests. Live feed for weather at mountain locations.”
“Stayed here first 2 weeks November, Staff was incredibly helpful and friendly throughout my stay from front desk to housekeepers. Exceptional value for location and hospitalityl”
“The staff are terribly rude,they treated me like I’m a kid,the breakfast is absolutely nothing to eat,but they’re still charged me the full price,overall I’d never come back here again and DO NOT recommend anyone use their hotel.”
“The absolutely best part of this hotel was the service from the front desk. Without even asking, every single person at the front desk asked me, "Do you need help making any plans today?" I followed every suggestion the front desk gave me and had one of the best trips of my life. They gave me excellent suggestions about hikes to take, places to visit, etc. It was just an overall, excellent experience.”
“The staff were very welcoming & friendly. Provided a fantastic service & very informative. The facilities overall were great! Locations was incredible.”
“Fantastic , friendly staff, very clean, very quiet, nice view, steps to the train station”
“Everything was great!! All were hospitalized and professional. Breakfast was great including coffee :) The room I stayed was cozy. Whenever I have something to ask, all staffs kindly helped me. Very close to the railway station and there is a big mart(coop) nearby. And I preferred this area than Interlaken OST. Not so crowded and better to enjoy nature and have a walk along the river. Thank you so much all the things.”
“Firstly, full points to the wonderful staff. They go out of their way to make your stay pleasant. They become your local guide, help you book ti tickets cheaply etc.. Good breakfast. Access to Laundry Room. Great location close to Interlaken West train station (5 minute walk) 24 hour free coffee / library / movie room. Comfortable bed & clean bathroom.”
“Gave a pen as a momento, 3 min walk to Inerlaken West train station, 15 minute walk to Casino and shopping area, rustic and charming decor, friendly staff, affordable breakfast.”
“Very pleasent atmopshere! the staff was kind and helpfull.”