Hotel Soratama
Offres
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Soratama accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 13:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All further older children or adults are charged COP 73000 per night for extra beds.
- All children under 12 years are charged COP 25000 per night for extra beds.
- All children are welcome.
- The maximum number of extra beds in a room is 1.
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Important Notice
- Please note that all minors under 18 years of age need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.<br>If a minor is accompanied by an adult other than his/her parents, it is necessary to present a written authorization for the minor to check into the hotel.<br><br>Please note Sundays and Holidays a la cárte dishes are not available, parking has an extra fee of COP 10.000 and valet parking is also offered for COP 5.000
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Very good buffet breakfast, the doorman was very friendly and helpful, comfortable bed, great location, enjoyed the rooftop lounge.”
“The hotel is not far from the airport. I arrived at 11:30 p.m. and wanted a hotel close to the airport. The service is really good; one of the bell hops personally walked me to a mall for currency exchange and helped me find the best exchange rate.”
“What we most liked was the service of the staff. Specially Catano he is an amazing person he takes it beyond his responsibility to make the guests feel comfortable.”
“The location, the breakfast, the cleanliness, and the wait from the restaurant on the eleventh floor.”
“He estado previamente en el hotel y siempre se incluyó el parqueadero, yo venía de Cali”
“el confort de la cama, almohadas y en general de toda la habitación. Es un hotel muy agradable, tiene una terraza muy bella y ofrecen cóctel de bienvenida.”
“la atencion personalizada, los alimentos exelente y el respeto por el huesped.”
“El personal muy amable en general pero el Internet y la señal de cable bastante malo”
“El Hotel y servicios excelentes sin inconvenientes.”
“El personal que nos atendio fue excelente, amable y eficiente. El unico problema que tuvimos fue el wifi demasiado inestable.”