Hotel Yumeshizuku
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Yumeshizuku accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 18:00
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Check-out
- Until 10:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
- Free!One child under 3 years stays free of charge when using existing beds.
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Important Notice
- Please inform the property at least 2 days prior to arrival if you have any food allergies or dietary needs.<br><br>Please inform the property directly by the day before your arrival if you want a children's meal served for your child. At an extra cost, the property can serve either a standard children's lunch meal, or a children's kaiseki-style course meal.<br><br>Please note that children cannot stay in the Deluxe Twin Room.<br><br>Dinner is served at 18:00, 18:30, 19:00 or 19:30.<br><br>In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.<p>Please inform Hotel Yumeshizuku in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.</p><p>Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The food was amazing!!!! Especially the dinner. Freshest sashimi I've ever tasted. Breakfast was good too! Room is very big. The private onsen was good! Many parking lots available. The staff were realllyyyyyyyyyyyyy polite”
“We had a very good day! The private onsen is very good, where we spent most of our time. The dinner and breakfast were delicious, with many typical Japanese and regional food. The staff was very friendly, and they picked us up and after dropped us in the bus station.”
“The breakfast was delicious. The private onsen within the room is well kept and clean. The room is spacious and clean. The staffs are friendly and attentive.”
“Perfect quiet place. The room is huge, the outside private onsen is really nice. The public onsen is absolutely amazing. ”
“Very friendly staff, big thank you to chef for preparing vegetarian food for me, it was absolutely BEAUTIFUL ! Nice room, private onsen with mountain view, fresh air, happy family, cannot ask for more. If you wanna escape from work, this is the place to come. Will visit again.”
“Hotspring facilities were great (although no mountain view)! Staff was friendly. Lot of free parking lots.”
“飯店人員年紀雖大，但服務品質相當有水準。英語能力佳。餐點用心，餐廳服務品質也高。房間內的半露天溫泉已經很棒，溫泉大浴場更棒，不愧美人湯稱譽。”
“スタッフの親切な対応 施設の豪華さと清潔さ 手の込んだお料理の見た目と味の良さ 温泉大浴場と部屋の露天風呂、どちらも清潔でいい湯だった”
“房间很大，酒店正对着阿苏山景色不错，晚餐丰富，早餐一般。温泉泡完以后皮肤滑得不要不要的，牛奶便宜又好喝。我这次去有2个中国的小妹接待员，前台英文也很好的，沟通完全没有问题。”
“スタッフの対応、食事、温泉、どれも最高でした！小さな子供連れでも子供への気配りや配慮があり子供連れでも安心して宿泊できる宿だと思います”