“The welcome. Staff were genuinely friendly and helpful. Nothing was a problem. Lovely breakfast room. Old fashioned charm in a modern setting.The hotel is so well situated too. I loved it.just”
“Location beside the walled medieval city was fantastic, a short stroll away. Staff very friendly and helpful, all have English which was great! ”
“Staff were very polite and friendly. The location is superb, and the room was comfortable and clean. ”
“The hotel was very comfortable well appointed and very clean. The breakfast was excellent as were the staff.”
“Location and staff excellent. Breakfast superb and very good value for money”
“Good breakfast, although payable separately. No where else nearby to get breakfast, that we found anyway. Lovely pool area, helpful staff.”
“Couldn't have been a better location. Central to everything. The staff were for the most part perfect. No early check in or late check out available, but then if you don't ask you never know. It was a magical couple of days and highly recommended for those who want to explore, walk, shop, eat and take it all in.”
“Excellent location, very friendly and helpful staff. Hotel spotless. Good breakfast.”
“Very close and handy to the old city. Good secure bike storage.”
“The location is super! it takes more or less 2-3 minutes to walk to the old city entrance, and let's say 5-10 minutes to walk right in the core of it. Also, the place is very easily reached by car and from it it is very easy to drive in and out of Carcassonne. Very close to a few supermarkets and other stores as well. A good base for a few days in Carcassonne. Also, from our room we had a super romantic view of the city walls and towers, and a nice little private terrace as well. Room was spacious and comfortable. Staff has been extremely helpful in trying and solve the bathroom and parking issues we reported (see below) but still, those seem to be 'structural' issues the staff cannot do much about.”