“Room was large and comfortable The hotel was very stylish”
“Bed was comfortable. Bathroom large. Loved the tea selection. Walking distance to Dianchi lake which was good for me because I needed to be there daily. Walkable to Kunming Ethnic village. Convenient to get to Dragon’s Gate.”
“Super excellent staffs at club lounge. Housekeeping staffs is good. AC is good and silent.”
“Believe it's peak season, a lot of kids around the hotel during summer vacation.”
“The concierge was very helpful getting us car services. Very happy with the chief concierge Mr. Simon Lee (not sure if I got the name right).”
“Food quality and variety are fine in the cafe. The staffs were very friendly and of good service. Particularly, Ms Chris Xu, asst front desk manager, outdid her job when she found out our luggages were misplaced to another room, she handled the re-arrangement by herself, visited our room in person to apologise. She even called the technician immediately to come to our room to carry out some repairs. She stayed with us till all problems were solved. She deserves a mention and attention from the management. The other two staffs, Lisa Xu and Amy Cho were very helpful at the front desk too at time of check out.”
“Excellent service, good breakfast specially the fresh juices. Great location. Good facilities.”
“Beautiful spacious room with intelligent layout. Really functional & tasteful. Bar with inside & outside seating with ponds, waterfalls & landscaped gardens. Very relaxing. It is a genuine 5 star international hotel.”
“The attitude of the staff and their willingness to please”
“One of the nicest hotels I have stayed in in 30 years of travelling. Rooms excellent, beds, pillows accessories all perfect. Nice balconies.”