“One of the people in the party was gluten free. The hotel was able to provide paperwork for our meals showing what had gluten and what did not. Taking the stress away at meal time. The beds are super comfortable. The staff went out of there way at the front desk to welcome us.”
“Great value for money. Staff were friendly and patient. One of the best hotel in Japan. Third time staying here in three year, we will definitely return again.”
“The View, the design of the building, large room, good beds. Staff helpful.”
“The room is spacious and furnished with a sofa and a small round table. The bed is comfortable, the bath room is big and clean. The harbour view westward is fantastic, especially in the evening. we enjoy the accommodation very much.”
“This hotel has a terrific view. Like being on a boat and viewing the harbor from room or from little balcony. Hotel answers immediately regarding pool hours, access to hotel by shuttle bus, and arranges reservations for the 14th floor restaurants. Even changed time of reservation when our ferry departure was delayed. Easy access to Bay Shuttle from Kobe airport to Kansai Airport. Room service is moderately priced for breakfast in room. Check out at noon, not 10 am, as it was in most ryokans.”
“Nice balcony view and all staff are nice! Very much like there own brand toiletries, smell and feel good.”
“Nice views, bed was comfy. Very helpful concierge, other staff very attentive. Balcony in the room was nice”
“Posh hotel that overlooks the bay of Kobe. Situated in a beautiful corner Kobe and with easy access.”
“was the best accomodation on our trip ! great view!”
“a little out of the way but they provide a free shuttle to station, no vendig machines so extra drinkies are expensive and there is no shops near by . Breakfast is way to expensive so dont bother.The windows on the west side howl like a banshee in the wind but i was so knackered from walking it didnt keep me awake”