Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Lake Shikotsu Tsuruga Resort Spa Mizu no Uta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 19:00
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Check-out
- Until 10:00 hours
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Children and extra beds
- One older child or adult is charged 100 % of the room stay per night when using existing beds.
- All children are welcome.
- One child from 1 to 5 years is charged JPY 1080 per person per night when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- There is no capacity for extra beds in the room.
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Important Notice
- Shuttle bus is available from New Chitose Airport, JR Chitose Station and JR Minami Chitose Station three times a day. Please reserve 3 days in advance.<br><br>You must check in by 19:30 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.<br><br>Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.<br><br>Please note, there are cats and dogs in this property. Please contact the property for more details.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Guests must check in by 19:30 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Everything was great! The hotel itself is beautiful, the location is quiet and peaceful. The onsen was amazing with a great outside bath in a lovely garden. The dinner and breakfast was delicious!”
“Pillow gallery to choose our pillows for the night”
“Very good service, hotel facilities and spa are superb. In-room onsen is the best.”
“Nice service. Hot tea served on arrival. Nice lounge to hang around. Room is large and comfy. Clean and large private bath with good facility and amenity (you can see red leaves 🍁 from the bath). Massage chair in room.”
“The surrounding environment is beautiful and quiet.”
“- high class boutique hotel with exquisite decoration and design. - room is spacious - staff are very helpful and speak good english. - there's free transportation to JR station and airport and schedules work well. - location is good, only a few min walk to the lake. - great buffet dinner and breakfast. - great onsen, esp. standing pool and open air pool.”
“nice place, nice food, nice staff, room is clean and big enough to accommodate our group of 4, excellent all the way.”
“The shared facilities were excellent. Bath, Gym, Spa, food etc. Staff was excellent.”
“We love the design of the hotels, great style and not too big- about 50-60 rooms. Our rooms were large and very comfortable, lots of attention to the details which makes for a nice, comfortable stay. The in-room hot spring onsen was great, we don't know how temperature control works though, the sign was written all in Japanese. The main onsen was also very nice. Service was great, we felt very welcomed by the staffs. The buffet dinner and breakfast were great, large varieties and quality food with prompt service. You don't want to miss them if you are there. We love that they provide beautiful music at the lobby after dinner (the day we were there the harpist played.) The lake was also very beautiful, you have to walk down some stairs to the road that runs along the lake area. There are some little shops and food stalls near the tourist centre.”
“The service was impeccable. The room was very spacious and spotlessly clean. The lobby was designed to help one wind down and relax with background light music. Guests can BBQ marshmallows in the central fireplace in evenings. A harpist played in the lobby one evening and that was very memorable. This resort has a pillow gallery where the guests can choose the pillows they like at no extra cost. Fantastic!Lake Shikotsu was just a very walk away and the scenery was breathtaking. Overall an excellent choice for a relaxing break. ”