Mercure Hotel Koblenz
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mercure Hotel Koblenz accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 00:00
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Check-out
- 06:00 - 12:00
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Children and extra beds
- Free!All children under 16 years stay free of charge when using existing beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All older children or adults are charged EUR 30 per person per night for extra beds.
- All children are welcome.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
- Pets are allowed. Charges may be applicable.
Ce que les clients le plus aimé
“Hotel is in a nice location directly across from the river. It was a convenient walk to the Xmas markets. Parking was a day in an underground garage with direct access to the hotel. Reception staff were friendly and helpful.”
“Location is great, good view from windows and clean, neat rooms. Staff was kind and helpful. Walking distance to city and riverside.”
“The staff at the lobby and breakfast are very nice and. Everything was great, well cleaned and good food. Thank you for the stay :)”
“nothing ! the staff particularly the gentleman at reception was colder than the weather outside ! the hotel rooms and decor was old and the property sorely needs and upgrade”
“The staff in the bar were lovely. The food is ok too. We enjoyed a comfortable quiet stay.”
“We really loved the view of the river, the palace and the fortress, the internet is great and so was the room minibar and coffee machine.”
“the location is quite close to a bunch of tourist sights, you can pratically go everywhere in the old city by foot. It takes an average duration of 15 min. Internet was good and we had a very nice view from our room.”
“This was the worst hotel of our trip - it needs updating in the common areas. The windows did not open, so by morning the room was very hot, the air con was too noisy to put on. Dinner was fine, breakfast was 19euros per person extra - far too much - we had breakfast at the first services on the motorway for 13euros for two people. The pillows were very uncomfortable and they and the duvet felt like cheap foam.”
“The location was good, close to the castle and cable car.”
“Location is good. Easy to approach attraction places. e.g. Rhine River, Deutsches Eck, Castle etc. The room is OK and clean.”