Metropolo，Hangzhou，West Lake Culture Square

politiques

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Metropolo，Hangzhou，West Lake Culture Square accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • From 14:00 hours

• Check-out
  • Until 12:00 hours

• Children and extra beds
  • The maximum number of extra beds in a room is 1.
  • All children are welcome.
  • Free!Up to three children under 12 years stay free of charge when using existing beds.
  • Free!All further older children or adults stay free of charge for extra beds.
  • Any type of extra bed is upon request and needs to be confirmed by management.

• Important Notice
  • Please note that due to local licensing guidelines, the property is only able to accept mainland Chinese citizens. Guests must present a valid PRC Identification Card upon check-in. The hotel apologizes for any inconvenience caused.

• Pets
  • Pets are not allowed.