Onuma Tsuruga Auberge Epuy

politiques

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Onuma Tsuruga Auberge Epuy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • 15:00 - 19:00

• Check-out
  • 06:00 - 10:00

• Children and beds
  • There is no capacity for extra beds in the room.
  • There is no capacity for cots in the room.
  • The maximum number of children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.
  • Children are welcome

• Important Notice
  • Free shuttle service from New Hakodate Hokuto Station is provided upon request. Please contact the property directly to make a reservation. Contact details can be found on the booking confirmation.<br><br>Please be informed that no pets are allowed to stay on property premises, except for guide dogs / service dogs and other service animals. Please make sure to contact the property in advance if a service animal will be accompanying your stay.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Guests with tattoos may not be permitted to use the property&#x2019;s public bathing areas or other facilities where the tattoos might be visible to other guests.</p><p>Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.</p>

• Pets
  • Pets are not allowed.