Pestana São Luís Hotel

politiques

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Pestana São Luís Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • 14:00 - 00:00

• Check-out
  • Until 12:00 hours

• Children and extra beds
  • There is no capacity for extra beds in the room.
  • All children are welcome.
  • Free!One child under 6 years stays free of charge when using existing beds.

• Groups
  • When booking more than 10 rooms, different policies and additional supplements may apply.

• Important Notice
  • Please note that in accordance with Brazilian legislation (art. 250 ECA), children under 18 years old are prohibited from reserving or occupying hotel rooms without parental consent or presence.<br><br>At check in, children without parental presence must present an authorisation signed by both parents and original identification documents. In the case children are accompanied by parents, original identification documents are required.<br><br>Please note that for non-refundable rates, it is mandatory that the credit card charged during the reservation is shown upon check-in. In case it&apos;s not possible, the total amount of the reservation will be charged again on a new credit card or alternative form of payment. In this case, the amount charged previously in the credit card provided during the reservation will be reimbursed.<br><br>Third-party credit cards are only accepted if guests contact the hotel previously requesting for a pre-authorisation.

• Pets
  • Pets are not allowed.