“Wonderful - rooms are huge, lovely views, amazing design, fabulous food, staff so polite & kind. You can relax and have a luxury resort stay here. They have shuttle to/from Kumano shi station- so we just rang & they picked us up. We recommend this hotel to anyone thinking of going to Kumano.”
“Hotel staff were very helpful. On days where we had arranged for a shuttle bus, but it wasn't available the hotel ordered us a taxi and paid for it themselves.”
“Fabulous service, provided numerous shuttles, staff always attentive and courteous. On site facilities included lifts, excellent restaurant and beautiful hot spring spa and sauna. Large, modern designed rooms with separate ensuite and balcony mountain outlook.”
“In the breakfast set the sweeten egg is super fluffy, it was the best I ever had. I only got it on the first day for some reason, it came with the grill fish. The rooms are huge and very clean and modern with traditional twist of tatami living room area. Outdoor onsen is amazing.”
“Wonderful overall experience. Very comfortable and spacious rooms with everything you need. The rooms have a beautiful view over the mountains. The service was amazing and the staff very friendly! we would highly recommend going here!”
“Modern design and Japanese style house is very comfortable.”
“very nice suroundings. it was a resort hotel and though we dind't use any of the amanities it al looked great.”
“The scenery where the hotel is located is very bbeautiful. Rooms are spacious and comfortable, and you can enjoy the spa. The staff is very friendly and helpful.”
“Dinner is delicious! Great privacy. Very comfortable”
“Friendly and polite staff. Nice view and onsen facilities. Spacious room. Very local, a lovely place to stay. They give you a milk token upon your check-in so you can exchange it for a bottle of milk after using their hot spring facility.”