Serena Beach Resort & Spa
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Serena Beach Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- One child from 5 to 14 years is charged 50 % of the room stay per night and person in an extra bed.
- One child from 15 to 17 years is charged 75 % of the room stay per night and person in an extra bed.
- Children older than 5 years are welcome.
- The maximum number of extra beds in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed is upon request and needs to be confirmed by management.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Excellent service, atmospheric place with a sense of history, very calm. Superb hospitality.”
“Exceptional service by all the staff. A very peaceful location with an historic character. Romantic and private. Excellent support by the general manager who was super attentive to our needs.”
“The resort itself was really beautiful. The breakfast and dinner was really good with a variety of options particularly for vegetarians. We used the spa was really good.”
“excellent service ! very welcoming and dedicated personnel.”
“Individual rooms set back from the beach. A lot of space for clothes and good hairdryer.”
“I have very mixed feeling about the Serena. My boyfriend and I spent 5 days including NYE here recently. We had an amazing time but in spite of the hotel and not so much because of it. The good: Friendly staff Copious buffet (It was amazing on NYE) Plenty of activities Lovely deluxe rooms Beautiful property”
“The hotel was wonderful, perfect location away from the city centre and other hotels. The service was very good and friendly. There were many activities to engage in that were organized by the hotel. Fantastic sea food at one of the restaurants.”
“I loved the services at the Johari plaza where sea food is served. I loved the level of hospitality. The beach view. The pools and the Spa.”
“Staff are good and friendly. Great Spa and Squash court”
“Very friendly receptionists and managers. Perfect breakfast!”