Swan Tower Novo Hamburgo
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Swan Tower Novo Hamburgo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- Free!One child under 7 years stays free of charge when using existing beds.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 4 rooms, different policies and additional supplements may apply.
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Important Notice
- According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.<br><br>All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.<br><br>Small pets are allowed for a surcharge.<br><br>In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent´s ID.<br><br>Please note payment is due at check-in.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Bed was comfortable and shower was OK. Room service was fine, nothing fancy but saved the day when arriving late.”
“I like the hotel restaurant for lunch, room service food is good also, super near the supermarket, good bakery, and museum.”
“o quarto era de bom tamanho , roupa de cama boa, atendimento da recepção muito bom, são agradáveis e atenciosos”
“A cama super confortável. Porém o o controle da net só funcionava se ficasse na frente dele. Acredito que o local que foi instalado desfavorece o controle remoto.”
“excelente. agora sempre que vou a novo hamburgo me hospedo nele”
“Os quartos eram muito confortáveis e a limpeza estava muito boa! Na janta, pedimos bife à parmegiana e salmão, ambas comidas estavam uma delícia! Recomendamos fortemente jantar no próprio apartamento, estão de parabéns! A equipe também é muito atenciosa!”
“Cafe da manhã muito bomAcomodações boasAmbiente limpo e aconchegante”
“Café da manhã maravilhoso. A cama estava boa, somente precisam ser trocados os travesseiros estavam sujos de tanto uso e sem protetor, somente a fronha mesmo.”
“Não teve um só item que mais gostei ,tudo foi maravilhoso.”
“excelente todo , muy buen desayuno, wi fi y todos los servicios del hotel”