The Katerina Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Katerina Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- One older child or adult is charged MYR 86 per night in an extra bed.
- Free!One child under 10 years stays free of charge when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- All children are welcome.
- The maximum number of extra beds in a room is 1.
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Important Notice
- Please note that the hotel does not accept debit cards.<br><br>===<br>Effective 1 September 2017, all foreign guests will be charged a mandatory Tourism Tax of MYR 10 per room per night. This is to be paid directly to the property upon check-in.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“I loved everything about this hotel. It is comfortable, clean, location is good as I was travelling by car. Hotel staff were very friendly, efficient and helpful. Hotel's carpark might be full sometimes due to wedding services when I was there, but the security staff made sure that I have a parking slot. I will recommend this hotel.”
“Good spread of breakfast buffet even on weekdays. Television was not working - too complicated to manage with 2 remote controls. Toiletries were very small for 2 people x 2 showers :( Front desk was very helpful during late check-in - managed to give our kids the room next to us.”
“1. Well maintained interior - looks new even though the hotel has been around for a while.2. Comprehensive guide for hotel guests that even covers local interests and where to go for some good Batu Pahat good.3. Pleasant staff at the reception during checkin and checkout, as well as staff at the coffee house during breakfast buffet.”
“Very nice facilities, lobby lounges palatial. Nice clean rooms, staff very helpful, relaxing stay. pool very clean and refreshing.”
“Spacious and clean room. Probably the best hotel in Batu Pahat”
“The choice of breakfast was not much BUT the food is good. The room was clean and the king size bed was comfortable. Situated in between the old (good old eateries) and the new town (mall etc) by car (5 mins), not walking. the staffs were super helpful too, with the room and services. Thx!”
“Comfortable rooms. Staff are friendly and helpful.”
“Hotel meets all the requirement needed when we are away from home.”
“Bed is comfort, location is great, near to BP Town.”
“The rooms were clean and neat. A decent place to stay on short trips.”