“After a small problem with the room I was upgraded without ceremony or fuss (or request!)”
“Excellent service from staff Clean comfortable room”
“The food was good (above average) and the bed mattress was comfortable.”
“A very well appointed, comfortable nicely decorated sea view room”
“every thing was good could not say anything was bad”
“Friendly staff most welcoming. All relaxing and comfortable. Great views. Loved the complimentary lavender bag- nice touch ! Would definitely stay again.”
“James the guy who greeted me at the door was marvelous very informative and helpful, was a fault in my room, he ensured I was moved without asking and upgraded immediately, absolute credit to customer service and the hotel.”
“Everything about the hotel was very good and all the staff were first class. What was extremely impressive was that a director took the trouble to seek me out and explain the hotels position on an issue that I had with what I personally considered to be tight parking bays. We did not see eye to eye on the issue, but despite this our conversation was measured and reasonable. I have travelled widely and cannot remember such consideration from such a senior manager. Full marks.”
“Staff very good, very relaxing break, food excellent”
“The hospitality , face to face staff were so friendly from the concierge to restaurant, made you feel so welcome, best hotel I've stayed in”