“David at the Rugby Grille was a great waiter for my particular friends. He did a super job meeting their special requests! The bell desk was responsive to bringing our car and retrieving our luggage, no long waits.”
“Evening turn down service. Excellent value. The staff is wonderful as are the rooms. Room service is tasty, quick and well worth the exorbitant price.”
“Very clean facility. Staff was professional, friendly, and always there to help or ask if you need anything. The hotel is located within downtown Birmingham, which is upscale and has a lot of places to shop and dine.”
“Bedding was wonderful! Crisp clean sheets with a perfect weight down duvet. Wish I had it for home. Even the turn down service and chocolates were extra nice.”
“Bed was super comfy staff paid extra attention and gave you needed things even without being asked like extra box of kleenex because I had a cold.”
“Great location/clean rooms/quiet/great bed! Concierge and Stephanie at front desk very helpful finding dinner spot for us...much appreciated. Valet staff on the ball and moved fast with both drop off and getting car the next day...the water bottles a plus!”
“Very comfortable bed and very polite and accommodating staff”
“All the staff was helpful. The parking valet was particularly good at helping to direct me around town.”