Tierra Patagonia Hotel & Spa
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Tierra Patagonia Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child under 3 years stays free of charge in a child's cot/crib.
- All children are welcome.
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Important Notice
- This property offers all-inclusive rates and normal rates (bed and breakfast). <br> <br>Please note transfer services & excursions are only complimentary with the All-Inclusive packages. For Bed & Breakfast reservations, these services are available at an extra cost. <br> <br>A special offer for guests booking the 4 night all-inclusive package for stays in October 2017, April and May 2018. Special offer includes: <br>-1 free night at the Ritz-Carlton Santiago (booked through Tierra, breakfast only andalso in the dates specified above). <br>-Transfers Airport/Ritz/Airport <br>More details will be provided by the property once the all-inclusive package is booked. <br> <br>A special offer for guests booking the 5 night all-inclusive package for stays during October 2017, April and May 2018. Special offer includes: <br>-1 free night at the Ritz-Carlton Santiago (booked through Tierra, breakfast only andalso in the dates specified above). <br>-1 free night at Matetic Vineyards (with tour of the vineyards, wine tasting, dinner and breakfast, also in the dates specified above) <br>-Transportation from the airport in Santiago to each one of the hotels. <br>More details will be provided by the property once the all-inclusive package is booked <br> <br>All-Inclusive rates include: <br>-Accommodation <br>-American breakfast, lunch and dinner <br>-Open Bar: includes water, sodas, juices, house wines and liquors. (Premium wines and liquors available for an additional cost) <br>-Daily excursions: 2 half-day excursions or 1 full day excursion <br>-Access to the Uma Spa: including the pool, sauna and steam room (massages, spa treatments and therapies are available for an additional cost) <br>-Regular transfers to and from Punta Arenas, Puerto Natales and Cerro Castillo (only for packages of minimum 3 nights stay) * <br>-Regular transfer to and from El Calafate, Argentina (available for an additional cost) * <br> <br>* Transfer times are preset and subject to change. Guests are kindly requested to arrange arrival and departure times in advance (Punta Arenas Airport is a 4-hour drive away) <br> <br>Please note rates exclude VAT tax (19%). Foreigners staying less than 59 days in Chile are eligible for tax exemption if paying in US dollars and presenting the original immigration card and passport. <br><br>LOCAL TAX LAW.<br>Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%<br>To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).<br>This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Impressive architecture, beautiful rooms and good views from all rooms and public areas. General manager is always there to welcome you and make your stay pleasant.”
“Stunning setting and beautifully designed building blending into the landscape. Each room has wonderful views towards the Towers - the principal peaks of Torres de Paine National Park. The staff were very welcoming, the facilities great and the daily activities were wonderful. Meals and drinks couldn't be faulted.”
“AMAZING views. Couldn't wait to get up in the morning. Beautiful lake and beach a short walk away. The building architecture is fabulous. Veer friendly environment. All staff excellent and there is a really nice atmosphere with other guests as you meet them on excursions and then get talking at the bar afterwards.”
“Impressive in every way. Great architecture, awesome location for those who want to explore the national park, amazing infrastructure, totally integrated into nature. Staff is super kind and caring. Best of all: the view.”
“Stunning views, fantastic staff, sumptuous textures...”
“The rooms, service, food and the guided hikes! The guides were amazing!!!!!”
“The architecture was stunning, and so were the views. The excursions were well organized. Location was great for accessing hikes.”
“Sem comentários para a perfeição do hotel (Gerente, equipe, acomodação, lazer, café da manhã maravilhoso, chef maravilhoso. Fiquei apaixonada por tudo no Tierra. Parabéns a toda equipe!!!!!”
“L'architecture, le confort, la vue, qualité du restaurant, le spa, la gentillesse du personnel, la qualité générale des services.”
“Wir wurden verwöhnt durch das sehr nette, herzliche Personal, den Hotelmanager Nicolas, der immer präsent war und ein nettes Wort für jeden Gast hatte. Sich aber auch nicht zu schade fand, ein leeres, herumstehendes Glas wegzuräumen. Jeden Tag wurden Ausflüge, Trekkings angeboten, für jeden Gast war etwas dabei. Das Essen war sehr fein und abwechslungsreich, auch noch nach 7 Tagen Aufenthalt. Obwohl ein 5 Sternehotel der Spitzenklasse, war es sehr unkompliziert und absolut ökologisch, nirgends gab es Plastiksäcke. Nicht zu vergessen den Spabereich mit wunderbaren Masssgen, nach einer langen Wanderung. Wir kommen gerne wieder.”