W Singapore - Sentosa Cove
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- W Singapore - Sentosa Cove accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- One older child or adult is charged SGD 105.93 per person per night in an extra bed.
- Any type of extra bed is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- The maximum number of extra beds in a room is 1.
- Free!One child under 12 years stays free of charge when using existing beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please present the same valid credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that the hotel reserves the right to charge the credit card received upon check in if it receives notification of a credit card charge back.<br><br>If a Prepaid Reservation encounters a credit card decline, a new credit card should be received within 24 hours or will result in a reservation cancelled. Prepaid rates are to be fully prepaid and are non-refundable.<br><br>For non-prepaid reservations, hotel reserves the right to take first night room charge as deposit on your credit card prior to arrival (depending on the cancellation policy). If the charge is declined, a new credit card should be received within 24 hours or will result in reservation being cancelled.<br><br>When your reservation is confirmed, change of payment method may incur bank charges and currency exchange loss. Please note the property will not be liable for above mentioned charges.<br><br>===<br>Please note that parties or any private events are strictly prohibited in the guest rooms. You can choose to enjoy your time with friends and family at WOOBAR or contact the hotel's catering specialist for any event requests. Kindly contact the hotel directly for more information.<br><br>====<br>Please note that only children above 8 years old are allowed to dine at SKIRT with an accompanying adult.<br><br>====<br>To enjoy free access to Sentosa Island, guests are required to provide a print out of their confirmation letter at the gate.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform W Singapore - Sentosa Cove in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Every single thing about W is really amazing! Especially the service from the staff is extremely effective & efficient! Planned an extremely well surprise for my fiancee and I! :) Will definitely return back! Totally Amazing!”
“Beautiful property and loved the pool area. Big spacious rooms. Very good location with a good variety of restaurants just behind the corner (try the Blue Lotus crabs!) for food and a very affordable breakfast. Even though at the far end of Sentosa two shuttle buses easily take you across the island.”
“5 star service and great support. We arrived in early morning and checked-in without problems and extra charges.”
“Love the art and decor of the entire hotel. Gym is superb, even equipped with a Fitvibe! Breakfast was exceptionally good. The Kitchen Table staff were very friendly and accommodating. They even brought towels to customers who were drenched in an earlier downpour. They also fetched helium balloons for my 2 children. These extra touches are really commendable. Check-in manager Serena was very hospitable, specially went to kitchen to ask chef to concoct a strawberry ice cream with marshmallows and fresh strawberries for my 4 yo who was really grouchy and only wanted strawberry ice cream despite being offered chocolate ice cream. Serena was smiley and helped expedite our check-in.”
“Pool and Spa are awesome! Breakfast is pretty good. Room is spacy and bed is very good, also selection of pillows. Decoration seems to be THE thing, sometimes functionality seems to be secondary. Good restaurants next to hotel, also some shops and ATM less than 15 min walk from hotel.”
“THE ambience of the Suite was excellent. Set the mood right for my visit.”
“Our whole experience of the hotel was fantastic. The kids especially liked the outdoor pool.”
“Excellent service n very accommodating by guest relation officers n concierge Spacious, clean, comfortable n nicely decorated suite”
“All Fantastic, Staff's courtesy, Top Modern Structure, Excellent Location and Hotel Facilities (pool,Spa). We really appreciated the possibility to do the check in much earlier than the anticipated time after 12 hours flight as well as the late check out and the possibility to leave our luggages in the hotel before departing. W hotels never disappoint me”
“Buffett breakfast was fantastic and caters for gluten free”