“The staff were very nice and accommodating. The room was clean and bright.”
“The staff, especially Hugo, who checked me in, was very accommodating. They couldn't find my reservation when I arrived (I had booked only 30 minutes prior), and still they honored the Booking.com rate and bumped me up to an HHonors room. Each staff member I interacted with was warm and respectful. Would stay again.”
“The hotel is good and luxurious. Staff are very friendly The room was clean and beds were comfy.”
“Location close to metro and accessible to downtown.”
“The lobby was beautiful, our veiw was pretty, drinks at the bar were amazing!”
“This hotel was where Reagan was shot. The staff were fantastic.”
“Poor WiFi connection, terrible breakfast options, have to pay for parking, no water bottles in the room, carpets filthy, iron didn’t work. Overall a bad experience.”
“Breakfast buffet good quality, plenty of food choices”
“The hotel has been recently remodeled so the look was nice and bright. Staff was friendly and fantastic. Thanks to Hugo for texting me directly!”
“Staff were generally helpful and Mr. Harris at the front desk was absolutely superlative. Clean and well maintained. If good staff intentions were all that counted, this hotel would rate highly. Location is fairly close to Dupont Circle Metro. Bar food was reasonably good. Elevators worked well even in the heavy traffic of a convention. Numerous convenient plugs in the room for recharging electronic devices. Windows actually open!”