Xelena Hotel & Suites
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Xelena Hotel & Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Important Notice
- Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodation and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Very nice hotel around the area with a great inner restaurant and very kind and helpful staff, modern and very clean. There are plus/minus in some aspects: Nice view to the lake though the sun is very frontal so it can get annoying. Very nice pool area though it can get a bit crowded given its size. Free shuttle to the city just 5 minutes away, but with limited times specially at night. If taking the bus shuttle from airport, have in mind it will take 1 hour to get there (being just 10/15 km away) as it is one of the last hotels on the planned drop/pick-up path. I would recommend paying the direct taxi (25 usd more), and avoid suffering 1 hour in the bus.”
“The hotel was great and the spa was excelente after a full day of tours and walks. The massage service was great.”
“The staff is excellent. They're all consistently kind, helpful and competent. Also the food was delicious.”
“Excellent facilities, staff who actually cared for your needs. Great views of Lago Argentinos from our very large and comfortable room”
“We loved the swimimg pool area. The breakfast was good.”
“The place was improved by a wonderful staff member at the front desk Natalie she was brilliant and helped us with all travel arrangements. She is a real asset to the place”
“the pool and definitely the bar! (the food was excellent)”
“Location was ok, just in front of the lake. I would also prefer a hotel in the town center, beacuse its a small but lively charming center. A good bar and a restaurant in the hotel. The lunch boxes are also delicious.”
“The views from the rooms were awesome Staff were extremely friendly and helpful The food in the restaurant was fantastic The facility to provide picnic lunches”
“The hotel as a whole, its phantastic location, the view, the quietness, the restaurant and its crew”