Alpenhotel Fleurs de Zermatt
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Alpenhotel Fleurs de Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:30 - 22:00
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Check-out
- 07:00 - 11:00
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Children and extra beds
- There is no capacity for extra beds in the room.
- One child under 6 years is charged CHF 30 per night when using existing beds.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Important Notice
- Zermatt is a car-free resort. You have to park your car in Täsch and proceed by train or taxi. During winter it is recommended to reserve a parking space in Täsch well in advance.<br><br>Please note that the submitted credit card will be used for the deposit and has to be presented upon check-in.<br><br>Please contact the property if you require any extra beds.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The service, the spa, the indoor-outdoor pool, the afternoon tea, the breakfast! Very detail is well thought out.”
“I don't even know where to begin. This is one of the best hotels we have ever stayed in. It's definitely worth the price. We were upgraded to a room with a Matterhorn view since it was our wedding anniversary - which was an amazing surprise! The room was spacious, very clean, well appointed, and obviously fairly new. The staff was super friendly and helpful. For example, we were given a ride to the train station in their electric car. Also, I brought a bottle of champagne for our anniversary. The staff gave me an ice bucket to chill it so we could enjoy it in our room with a view. The lobby area was very comfortable, and they offered an afternoon tea with snacks in addition to the morning breakfast. The location was great as well. Zermatt is such a special town. Our biggest regret is that we were there only one night!”
“Best customer service we've experienced anywhere. Very friendly and helpful staff. Amazing location, fantastic spa and overall an amazing experience staying with them.”
“-Really nice family owned hotel! The staff is just outstanding, always friendly, offering help and support! -The wellness area is open from early morning til 9pm and is really nice and clean!-The rooms are really big, comfy beds, nice views, very clean, very fast and easy internet access.-Very very good breakfast and even coffee break in the afternoon with cake!-The owners really know how to treat their guests, make them welcome and make your stay unforgettable!-We will definately come back. Thank you!”
“Staff fantastic, room was large, amenities were great, coffee and cake afternoon was great”
“Super friendly staff. Wonderful offering during tea time and breakfast. Fantastic Spa facilities.”
“The staff were very friendly and helpful, breakfast was very good with a great choice for all tastes”
“balcony view of Matterhorn and great spa indoor/outdoor pool”
“- staff is so excellent - spacious room and bathroom - nice view from room - facilities - sauna, swimming pool - near COOP (supermaket)”
“Very modern, well equipped hotel with very friendly staff and a few minutes walk to everything.”