Altstadt Hotel Magic Luzern
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Altstadt Hotel Magic Luzern accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 23:00
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Check-out
- 06:30 - 11:00
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Children and extra beds
- There is no capacity for extra beds in the room.
- Children cannot be accommodated at the hotel.
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Important Notice
- Please note that the hotel is located on a cobblestone square in the pedestrain area of Lucerne. For arrival and depature, guests arriving by car or taxi are allowed to drive to the hotel to unload and load luggage. Public parking garage are located nearby. Private valet parking is available at a surcharge.<br><br>Please note that check-in, check-out, and breakfast take place at Altstadt Hotel Krone Luzern, Weinmarkt 12 (a 2-minute walk away). The reception is available from 06:30 to 23:00. Check-in after this time takes place at the neighbouring Hotel des Balances.<br><br>Please note that the hotel is not accessible for disabled guests and wheelchair users. There is no lift from the ground floor.<br><br>Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.<p>Please note that the check-in and key-collection take place at: Altstadthotel Krone, Weinmarkt 12, 6004 Luzern.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The unique style of the rooms. Fantastic. I recommend to ask for the boat room. A themed surprise.”
“Large comfortable room in a very good location by the river. Easy walk to the train station”
“Excellent location. Beautiful surroundings. Theme rooms are amazing. Very spacious room and bathroom.”
“Good location, friendly staff, modern room and good wifi.”
“We liked the quirky decor - we had the Egyptian room at the top of the building, looking out into Kornmarkt. It was a good size, very clean and comfortable. The tea/coffee machine was a bonus. The hotel's location is ideal.”
“The hotel had really nice, individually designed rooms. Geographical location is wonderful with lots of restaurants and nice shops nearby including in the immediate squares.”
“The staff went an extra mile to help me pay my parking ticket. The trend of doing that was noted in more than one member of staff (Hats off to all of them). The area is pleasantly quiet at night, with romantic view of the lake (Although it is actually far away from the hotel). The overall experience was good. Parking is opposite to the property with security gate. It feels safe!”
“Friendly staff. Great location. Great view out the window to a plaza or square by an old church. Great location with restaurants, shopping for the women, seconds walking from the historic Chapel Bridge. You are in the middle of the old city with this hotel so that is really cool.”
“We stayed in the Arabian Nights themed room, with large figurines, coloured glass lighting, prints. Different, but it did add to the holiday. Small hotel, good sized room, bathroom could do with some freshening, but clean and OK. Check-in was at another, the Krone Hotel, two blocks away, not a problem, but could have been clearer at booking confirmation and Hotel Magic could have had clearer signage as to entrance. Good location in the city’s old town, adjoining Kornmarkt Square, close to Chapel Bridge, riverfront cafes and the quaint little streets and buildings.”
“We got the honeymoon suit, with its own balcony, overlooking Kapellbrücke. ”