“Great location away from city center with fantastic lake views. Luiz and Paula were superb hosts; can't say enough kind words about them. Great restaurants within walking distance.”
“The hotel is top with incredibly nice owners (Luis & Paula)! One of the best hotels we stayed during 6 weeks travel in South Anerica! Bravo Luis & Paula, we will never forget you! In friendship Bernardo & Colette”
“The service was incredible. Paula and Luis were so welcoming and could not do more to help us with recommendations and bookings. I had an urgent work matter come up and Paula even lent me their own lap top! The room was large, airy, clean and comfortable and the restaurants nearby (particularly the Parilla) were fantastic.”
“Fresh bread in the morning, beautiful lake view, good location of the property.”
“The place is very clean and well kept. It's also very purple :) It has really a pretty view of the lake. It's easy to get to, but not in the city center. It's quiet, something you can't say about the hotels in the city center. The "ma' and pa'" that run the place are the most kind and friendly you can imagine, and were an absolute pleasure to meet.”
“We loved the homely welcome we got when we arrived after a long journey. The room was nice with a good shower. Although the property is outside of bariloche it proved good for restaurants. We ate at butterfly just around the corner which was excellent. ”
“Paula and Luis made our stay extra special. They helped with tours, restaurant choices and overall made us feel at home”
“The owners are amazingly helpful - they continued to help us even after we left the hotel.”
“My family and I came as customers and left as friends. Luis and Paula are also the owners and you can feel their pride of being their guest. The hospitality is warm and genuine. Luis makes awesome fresh bread every morning for the breakfast. The Altuen has a great location with breathtaking views from the lobby and our room. There are several great resturants within walking distance and the downtown shopping district is a short ride by bus or taxi. I don't know what else to add other than if you are looking for a nice, clean, comfortable hotel with warm and genuine hospitality”
“I loved the warm and friendly atmosphere created by Paula and Luis. They made me feel like family and took care of planning my outings. Paula even arranged for an excellent ayurvedic massage in their own spa. My only job was to relax and enjoy myself. Luis spoiled me with freshly scrambled eggs for breakfast...but the show stopper is the DELICIOUS home-made bread he bakes early each morning.”