“It was convenient (to family) and easy to find, free parking, free wifi. Breakfast was included, but there could have been more vegetarian options.”
“Staff was super nice. Parking was free and very close to hotel entrance.”
“The staff was very helpful on getting us a trolley so we could see the city, we had a very good time.”
“The hot spiced cider offered in the lobby was outstanding. Staff were courteous and helpful. They did the best they could with what they had to work with.”
“Recently refurbished I think and it still kept it's charm. Little Bar and Restaurant were a pleasant surprise, meals were good and reasonably priced and staff very friendly.”
“Nice spot on the river, looks nice from the outside. Helpful receptionist”
“Friendly staff, great food, clean, comfortable, felt safe, beautiful view”
“The staff were outstanding in every respect, especially Mirratz, Michael and John on reception.The availability of the shuttle and no charge. The overall value for money was excellent. We were upgraded to a room with a view of the river on the top floor.”
“I was upgraded to a spa room although I had to wait awhile for my room. Also, it was very good to have a hot breakfast included in the price of the room. The view of the Neponset River was great.”
“The young man who is front desk Manager who's name escapes me, was so helpful. He went above and beyond to help make my sister and I stay a delightful experience. My sister was very worried about taking the underground Subway to get to the Freedom Trail which was the main thing that we wanted to see. The manager arranged for us to have the shuttle take us to the trail and I know this was a route that they don't normally take we so appreciated him going above and beyond for us. I hope that it is noted that this gentleman that was always courteous always had a smile on his face and very kind to every person that we interacted with you have quite a asset in him.”