Best Western Heronston Hotel & Spa
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Best Western Heronston Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All older children or adults are charged GBP 10 per person per night for extra beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 12 years stay free of charge for extra beds.
- All children are welcome.
- The maximum number of extra beds in a room is 1.
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Groups
- When booking more than 8 rooms, different policies and additional supplements may apply.
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Important Notice
- Pets are only allowed in certain rooms and public areas within the hotel, with the exception of guide dogs.<br><br>The Crane Restaurant will be closed on Friday and Saturday 24 and 25 November 2017 and on Friday and Saturday nights during December due to Christmas party functions. From the 24 to 27 December 2017 and on 1 January 2018 there will also be a limited food service. Please contact the hotel for further information.<br><br>Please note, guests may experience some noise disturbance when Christmas party celebrations are taking place at the property.<br><br>Please note, during most weekends, weddings and functions are held at the property, which may lead to increased noise levels and busy public areas.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“The fitness and Pool; near the town and beach (with car), excellent Breakfast. Friendly staff - for me the best out of 5 Hotels in 8 days!”
“I had a lovely room with a huge bed and a large sofa to relax on. I would definitely stay again.”
“The hotel was in a beautiful setting. Very relaxed atmosphere. Rooms very large. Very friendly receptionist . Easy check in. Great atmosphere and close to where we needed to be. Ideal location. ”
“Staff really helpful and friendly, parking was easy . Breakfast was freshly cooked and lots of choice.”
“The extra big bed was comfy, pool area was amazing and the spa treatment was fantastic”
“Clean and comfortable stay, the majority of the staff were exceptional, the younger staff were lacking the experience and product knowledge”
“Lovely rooms. Friendly staff and lovely breakfast. Would definitely stay here again”
“Big room, spa facilities, cleanliness, good breakfast.”
“everything about the hotel in general was excellent apart from the problem noted in the next section.”
“Room was good, spa was good and staff very helpful”