“The staff were extremely helpful. I had booked half board without realising that we would not be dining at the hotel. The restaurant was 500 meters away, near the railway station. All was well as it turned out as we travelled by train and were able to go straight to the restaurant for dinner. They had arranged a car to take us to the hotel after dinner. The location of the hotel is excellent, right in the centre of the old town. There was a good buffet breakfast.”
“On arrival we were met by a very helpful gentleman on reception who informed us they had given up a higher specified room than booked. An excellent hotel with a 5 euro breakfast which was very good.”
“This is a well positioned hotel with friendly and helpful staff. The breakfast was good. The beds were comfortable and it was nice to be able to make a cup of tea in the room.”
“The customer service at this hotel is incredible. The lady working the front went above and beyond. Would definitely stay here again. You also can't beat the location. Rooms were very clean and had adequate space.”
“We were particularly impressed by the kindness of the receptionists who were able to give a reply to any question related to eating places, cultural events etc. The hotel is at a walking distance from good traditional Tuscany restaurants.”
“Fabrizio at front desk was great!! Very helpful and friendly. ”
“Location, large room, included slippers, no hassle check-in, courteous and friendly staff”
“The Staff was EXTREMELY helpful. Love the location. Good breakfast.”
“The staff were really friendly and could not be more helpfull. Ideal location right in the center of Modena.”
“Very weloming staff, great location, good breakfast.”