“The bed was comfortable. The room was clean. The manager on duty ..Amanda was friendly and helpful.”
“We were visiting my grandson who attends college in Carbondale. They were even nice enough to allow him to join us for the breakfast buffets and use of the swimming pool.”
“Brittney behind the desk was as nice, friendly and as helpful as anyone could be. She is definitely a great customer service representative”
“Staff was friendly, breakfast was yummy, our room was at the end of a quiet hallway.”
“The floor had sunken holes. The curtain in my room was torn. Breakfast was the best”
“I never ate the breakfast but there was a hot breakfast available the beds were comfortable the pillows were comfortable the location was great.”
“Staff tried to help accommodate for the shortcomings of the facilities by giving extra blankets.”
“The location is nice and the room was decent sized.”
“Bed and pillows are always amazing at BW. The shower head was also fantastic with great water pressure.”
“Comfy beds with mattresses covered in bedbug protectors that don't crinkle when you roll over. Water temperature of pool was nice. Bathroom was very clean.”