Cape Grace Hotel & Spa
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Cape Grace Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 23:30
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Check-out
- 04:00 - 12:00
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- The maximum number of extra beds in a room is 1.
- All children under 12 years are charged ZAR 205 per night for extra beds.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that the hotel offers complimentary, limited WiFi up to 1 GB per room per day.<br><br>Please note guests are required to show a photo ID and credit card upon check-in. The credit card holder needs to be present and the credit card must match the one used to guarantee the booking.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Cape Grace Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The staff were, without exception, remarkably pleasant and efficient.”
“The hotel restaurant is amazing, one must enjoy the food here”
“Location was good. Service friendly and efficient. Would mention especially "Q" who manages the delicious breakfast. Comfortable bed and large room. Was very impressed with the way they are handling the water crisis - no plugs for bath, shower not full pressure, hand sanitizer and reminders in all bathrooms. Most commendable.”
“Fantastic hotel with stunning rooms and absolutely fantastic service. Can't fault this hotel”
“The staff was all extremely friendly and accommodating!”
“Theresa on Cape Grace client liaison super helpful”
“Everything- one of the best hotels I've ever stayed in. the staff just couldn't do enough for you.”
“The staff was amazing very welcoming , you feel like a queen The service was excellent excellent”
“Good quality food home from home environment , staff always helpful and friendly.”
“It is the best luxury hotel that we have ever stayed in both locally and internationally.”