Cinnamon Grand Colombo
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Cinnamon Grand Colombo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 13:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- All further children or adults are charged USD 20 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed is upon request and needs to be confirmed by management.
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Important Notice
- Please note that an airport pick-up service is available at extra charge. Guests who want to make use of this service must provide flight details, arrival date and time at time of booking.<br><br>====<br><br>Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.<br><br>If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:<br><br>1) Authorization letter with card holder's signature<br>2) Copy of the card holder's card (front and back of card with card holder's signature)<br>3) Copy of the card holder’s passport or driver’s license<br><br>Please note that the resort may contact the cardholder for verification purposes.<br><br>Please note that 50% of the room rate will be charged for early check in from 6 AM and late checkout up to 10 PM.<br><br>===<br><br>Please note that future taxes are subject to change.<br><br>Please note that guests staying over for Christmas Eve Gala dinner at USD 50 per person and New Years Eve Gala dinner supplement at USD 70 per person will be charged at the property.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Service excellence provided by all hotel staff! Keep it up (=”
“The staff were really good. Sam at the concierge desk was very helpful, he went out of the way to help us. Cheers”
“I liked the choice of pillows and the bed was nice and comfy. The Lagoon restaurant is still one of my favourite restaurants in the world but we think the fish wasn't very fresh as we both got upset tummies after.”
“Very central location, very friendly + helpful staff, awesome airport shuttle with new Audi Q3, driver Mr. Andrew was funny + charming guy.”
“the service of the staff is excellent ... the breakfast very very good ......all very good at this hotel and we were in lot of hotel in the world .... cinnamon grand hotel is the best”
“Everything. So many amazing restaurants. I have coeliac disease and they catered really well to my requirements. Nice to have a cocktail by the pool.”
“It is a large hotel with many facilities. it has a decent sized Mall attached to it which makes it convenient for any last minute shopping. the location is good and allows you to reach most places in reasonable time. The staff were always smiling and nice.”
“Sea food restaurant had amazing range and was reasonably priced. Breakfast menu had lots of varieties.”
“Customer service and staff responsiveness is exceptional!”
“The Hotel staffs were very kind and very freindly, especially the Concirge, Mr. Samantha, Mr. Sajeewa, and the Casher, Mr. Eranga. They were very kind and gave me a very usefull informations not to drop into the various troubles. Particurary Mr. Samantha is a very kind person who helped me, even if after my check-out from the Hotel, because I lost my personal thing by my quite fault. Really thank you for his help, so I want to stay again and want to meet with him.”