“Service excellence provided by all hotel staff! Keep it up (=”
“The staff were really good. Sam at the concierge desk was very helpful, he went out of the way to help us. Cheers”
“I liked the choice of pillows and the bed was nice and comfy. The Lagoon restaurant is still one of my favourite restaurants in the world but we think the fish wasn't very fresh as we both got upset tummies after.”
“Very central location, very friendly + helpful staff, awesome airport shuttle with new Audi Q3, driver Mr. Andrew was funny + charming guy.”
“the service of the staff is excellent ... the breakfast very very good ......all very good at this hotel and we were in lot of hotel in the world .... cinnamon grand hotel is the best”
“Everything. So many amazing restaurants. I have coeliac disease and they catered really well to my requirements. Nice to have a cocktail by the pool.”
“It is a large hotel with many facilities. it has a decent sized Mall attached to it which makes it convenient for any last minute shopping. the location is good and allows you to reach most places in reasonable time. The staff were always smiling and nice.”
“Sea food restaurant had amazing range and was reasonably priced. Breakfast menu had lots of varieties.”
“Customer service and staff responsiveness is exceptional!”
“The Hotel staffs were very kind and very freindly, especially the Concirge, Mr. Samantha, Mr. Sajeewa, and the Casher, Mr. Eranga. They were very kind and gave me a very usefull informations not to drop into the various troubles. Particurary Mr. Samantha is a very kind person who helped me, even if after my check-out from the Hotel, because I lost my personal thing by my quite fault. Really thank you for his help, so I want to stay again and want to meet with him.”