Cinnamon Lakeside
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Cinnamon Lakeside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- One older child or adult is charged USD 25.15 per person per night in an extra bed.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children are welcome.
- Free!One child under 2 years stays free of charge when using existing beds.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
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Important Notice
- Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.<br><br>If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:<br><br>1) Authorization letter with card holder's signature<br>2) Copy of the card holder's card (front and back of card with card holder's signature)<br>3) Copy of the card holder’s passport or driver’s license<br><br>Please note that the resort may contact the cardholder for verification purposes.<br><br>Please note that future taxes are subject to change.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“I booked a club lounge room and was upgraded to a suite, a very luxurious room with own big balcony and a splendid view from the 5th floor”
“Very good place with great location and excellent facilities.”
“The staff on the executive floor when great, especially Emil,Petrina,Lucky and Azmi.”
“The hotel staffs were very helpful even when I arrived earlier than my check in time . Quick service and feedback . Clean room . Highly recommendable”
“Nothing, I think the only thing worthwhile was the swimming pool.”
“Comfy bed, good service, breakfast selection, views of the lake”
“We were upgraded on an arrival to the executive floor and were really spoilt from the whole time we were there. The staff were perfect in every way and looked after us well.”
“The staff looked after us exceptionally well and made our stay one to remember”
“Housekeeping and Room service need to improve. Excellent help by Ms Chamari from reception”
“The staff was frinedly, and this contributed the whole experience. In addition, having a few restaurants within the hotel, offered diverse dining, rather then just using the hotel's restaurant (which was also good).”