Citadines Mercer Hong Kong
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallDragonJinCitadines Mercer Hong Kong accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- 01:00 - 12:00
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Children and extra beds
- All children under 2 years are charged HKD 440 per night for children's cots/cribs.
- The maximum number of extra beds in a room is 1.
- All further older children or adults are charged HKD 440 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Important Notice
- Kindly note that third party credit card payment is not accepted.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Wonderful service of the hotel staff esp mark who always welcome us with delight and warmth and goes out of his way to make sure our stay would be pleasant. 5 stars for him. It’s our 2nd time to stay here and happy with the hotel location, service, size. Little things could be improved on. But can still be tolerated.”
“very nice comfortable room and bed, fairly large room by HK standard”
“Location, staff and facilities were all good and value for money for a short term stay.”
“The apartment was spacious and clean. The location of the apartment was perfect for anything you could think of. The reception staff were very friendly and were always very willing to help. The room comes with a free local mobile to use, allowing international calls and hotspoting. The best idea ever.”
“Great room, spacious for Hongkong. Staff very helpful but see below.”
“Large spacious rooms with a separate sitting room and in-suite coffee machines. The location was great to get around in the Central neighbourhood.”
“Location is really good. 2 minutes away from Sheung Wan Exit A2. There's a lot of places to eat around the area. Near the Western Market. And A lot of Money Changer available in the area.”
“Loved the breakfast buffet every morning. Location is good for family, a little on the quiet side but lots of forgniers. We were travelling with our one year old and the hotel set a crib up for us which was sweet. Also the service was great and the hotel was very clean!”
“simple breakfast but delicious. and receptionist was friendly.”
“Great location! Staff are very friendly and helpful. Comfortable bed, good sized rooms and we got a mobile phone to have throughout our stay. This was very helpful as I was able to hotspot the internet when we were out exploring the city.”