Cititel Penang
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Cititel Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- All children are welcome.
- Free!All children under 6 years stay free of charge when using existing beds.
- One older child or adult is charged MYR 92.80 per person per night in an extra bed.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Important Notice
- Please note that free Wi-Fi is available for 2 mobile devices per room.<br><br>===<br>Effective June 01, 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check in.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Room was cozy and small. Bed was very comfortable. Lobby was clean and beautiful. Perfect location we walked around the city for no problems. It is so near with all the amazing food penang have to offer. I just love it.”
“1. Good service with a warm smile 2. Good ambience 3. Good location; easy access to local food and main attraction around”
“The customer services is good. The breakfast is excellent.”
“Don't go to Penang, very old, no infrustructure, stay 2 nights maximum, see the Entopia, but nothing else, don't go to the Upside Down Museum, don't go to Tropical Spice Garden. There is nothing to see.”
“The staff were wonderful. Excellent breakfast. No comfy seats to sit in Lobby. Inside Pool.”
“I came to penang for short vacation with my family and we booked 2 rooms at cititel. The room was very clean and comfirt enough for us(we request for connected room). Very satisfied with the breakfast, they served variety of food and delicious too. And the stafs are very friendly and helpful. The location of the hotel is in center of town so there is no problem to find place to shops and food.”
“The room is nice and cosy, and the location is perfect”
“Staff were always helpful with any needs we had. We have stayed here several times previously and it is now our preferred Penang Hotel. Great Tailor in ground floor near restaurant. Love the pool and gym.”
“Clean room with great sea view, welcomed with cute towel art from HSKP attendant, great location as near to the travel destinations, restaurants and bus stops ”
“we did not take breakfast. beds and room on second night were not cleaned well. trash bins have not been emptied.”