Citotel Grand Hotel L'Etape
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Citotel Grand Hotel L'Etape accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 19:00
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Check-out
- 07:30 - 11:30
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Children and extra beds
- All children under 12 years are charged EUR 7.50 per night for extra beds.
- All children under 2 years are charged EUR 7.50 per night for children's cots/cribs.
- Free!One child under 6 years stays free of charge when using existing beds.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds in a room is 2.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Important Notice
- The restaurant is closed Sunday evening and Monday during the low season.<br><br>Guests arriving after 19:00 are kindly requested to contact the hotel in advance in order to receive access codes. Contact details can be found on the booking confirmation.<br><br>Please note that the hotel only has 4 extra beds and 2 babycots.<br><br>Free public parking is available outside the property, and private secure parking is available for EUR 7.50 per day.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Nothing... There was nothing outstanding or even above average.”
“Secure parking for my motorcycle, good staff and excellent meals.”
“Excellent restaurant, fantastic evening meal with great choice of food and wine. The restaurant real made our visit worth while.”
“A brisk and efficient Madam's managing style was impressive.”
“Good location, very clean, helpful friendly staff.”
“Warm welcome to both us and our dog. Excellent restaurant.”
“Friendly staff. Great dinner and breakfast. Clean room.”
“Great location Secure parking Excellent, helpful staff Fine dining”
“Travelling south we opted to stay in St Flour not far off the motorway. Easy to find in this little Auvergne town we found the reception warm and helpful. We went out for supper in an active St Flour with a small choice of simple but decent restaurants. Connection back to motorway was rapid. Good experience. Clean and comfortable. Friendly. PS while I was in reception I heard several phone calls where people were being turned away because full.... book early.”
“Really friendly staff. The accommodation and restaurant were great.”