Citrus Hotel
politiques
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Billing/invoices
- Official invoices (for tax/billing purposes) are available at this property for business travellers.
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Citrus Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- All older children or adults are charged RUB 1900 per person per night for extra beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!All children under 5 years stay free of charge when using existing beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
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Important Notice
- Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 5 days after booking. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Nice decoration, nice environment, pretty big and fun outside pool with heating, very fair price/quality balance”
“The friendliest, most helpful, staff ever. From looking after tickets (for the Confederations Cup football) sent by post from New Zealand before we arrived to helping with taxis and excursions, the charming staff did their best to help at all times. Lovely pool (which we had almost to ourselves), quiet and comfy room with a small balcony that looked over the river, great shower, decent breakfast spread, nice little bar area. There are umpteen bars and restaurants within walking distance - cheap and cheerful places on the Citrus side of the river, slightly more upmarket over the bridge. The Adler/Sochi region sprawls on for around 30 miles and can be a little daunting to navigate. The staff at the Citrus did their very best to help us find our feet. The free airport shuttle was invaluable, as was the inexpensive laundry service.”
“Free shuttle service from airport to hotel and back. Good proximity to F1 track. Rooms spacious and very clean and comfortable. Modern clean bathroom. Efficient English speaking receptionists. Decent varied breakfast.”
“All new and clean. Anything you need is in a walking distance. The pool area is nice. The view from our room was nice. ”
“The Airport pick up was lovely with friendly and helpful driver , really doing his best to make us feel welcome. Our plane was delayed and he had made us relax and set or mind at our holiday instead of worring about the time he had to wait at airport for us. Got good tips on where to eat and must see part of the area. Reception also lived up to expectation throughout our stay. One of the ladies called Julia even helped to plan our onward journey. One of th days we rented hotel bikes at very fair price to cycle around the olympic village which was great fun. Location is right by the river and we enjoyed our walks down the beach. It's easy to get food around the hotel but would recommend to book with Breakfast as it's worth every penny plus you get special meal. We stayed one day extra and would certainly come again, may be in winter to use their trips to Krasnaya Paljana which sounded fun for skiing and hiking..”
“The pool was heated, the staff were wonderful, the location was excellent, the hotel was clean and the food was delicious. Thank you for another wonderful stay.”
“Loved staying at Citrus Hotel! Food, Service and Accommodation and value for money - Excellent! Centrally situated - a real Gem!”
“The staff was very responsive and caring about my each and every need”
“Really nice and welcoming stuff. Plus, free of charge transfer to the airport was very helpful. Our room was spacious and comfortable (heated floor in the bathroom appeared to be a nice surprise).”
“Added benefit of friendly driver who picks up and drops off from airport, and took me to the border without charge, and even refused a tip. We are close to all the sights.”