“Excellent all round! Staff were very helpful and friendly, and hotel was comfortable and quiet although near enough the centre to walk to shops and restaurants.”
“Perfect European hotel more spacious than usual with beautiful bathroom, balcony, window/door to balcony, lovely breakfast and restaurant”
“Great access to public transport. Lovely Balcony with lake view. Very comfortable bed and even a mini-bar! Fantastic helpful and very friendly staff.”
“Unusual architecture gave something of a lake view for all rooms, nice to have a balcony to sit out on. High standard of furnishing throughout the hotel. Nice to have a pool and sunbed area.”
“Friendly, family run hotel. Very good for three star - rooms are not super modern, but they are spotlessly clean and comfortable. Pool area is nice - providing guests with pool towels was a nice detail. Very good breakfast. Pleasant 15 minute walk into Lugano town centre. For a short weekend break with two children it was perfect.”
“Good location, great breakfast, nice staff and air conditioner”
“The hotel was in a great location and easy to get to by local bus. The Hotel looked good but the room left a little to be desired. The view was a building being renovated and a cement slab where water just layed. The room was very small but that wasn't a real issue. Our room was hot and the shower doors didn't close properly so water went everywhere. For these reasons i would say the hotel is overpriced. Breakfast was good and plentiful. Forgetting all the negatives the hotel was an easy walk to to the lake where we found fabulous restaurants and tourist spots. I would say stay there but not in room 110 on the first floor. I am hopeful they would have some better rooms”
“Beds very good. Reception staff were helpful and charming. Location of hotel is very good.”
“the meal plan was good. the staff were polite and helpful. the hotel was close to bus station and as a result the city was easily accessible.”
“Clean and beautiful view from the balcony. The hotel is a bit old but the overall experience was great!”