“Everything was perfect! The team, the hotel, the bed, the shower, the breakfast! Spectacular time at the hotel”
“The hospitality of the staff was excellent. They made sure our every need was taken care of. Best showers with plenty of hot water. It was centrally located for other explorations. It was just a few blocks from the center of the town, so it made our nightly walks to and from dinner very pleasant. I highly recommend this hotel!”
“The hotel seems brand-new and well-designed. The staff was very friendly.”
“The hotel is in good position, very close to the center of Pucon (5min walking) but in a quite area. Room are big, new, with nice wood forniture. Bathroom was confortable with a big shower. In addition our room had a great view on the volcano. People are nice and helpful.”
“Best shower I had in Chile,Staff where really friendly,a high standard of cleanliness,enjoyed my stay”
“The hotel was extremely clean, the staff were lovely and accommodating, the hotel was very well located, the rooms were lovely and the shower, bathroom overall and towels were great. At the airport in Temuco we realized that we didn't have our IPad and called the hotel. They didn't have it, but when they couldn't reach a restaurant where we thought we might have left it, they went to the restaurant themselves and found it. Truly above and beyond.”
“the kindness of staff, the cosiness of room, breakfast tasty.”
“Incredible staff with sincere smiles on the faces, welcoming pisco sour, supportive and always willing to be of help! Very comfortable beds, eco style and fantastic breakfasts! I would definitely recommend this hotel for any visitors to enjoy Pucon!!! If you are up for early breakfast due to early departure or volcano trip, they will kindly prepare an early breakfast for you, just let them know. I'm simply in love with this place;) thank you very much!”
“The room was really nice and modern, with access to a garden area. Comfortable beds with great sheets and towels. The breakfast was delicious, with homemade jams and other good food. The location was perfect, near the lake and downtown, but just far enough to be really quiet. Best of all was the staff. They were extremely helpful and accommodating, getting up to fix us an early breakfast before a big day of trekking, arranging for a laundry service, and dealing with the airlines for us when our reservations were messed up.”
“O serviço foi excelente! Os funcionários do hotel eram muito prestativos. O Mathias da recepção sempre nos ajudava dando dicas de passeios, agências de turismo e restaurantes. Também foi incrível no último dia: saímos antes do horário do café ser servido e o senhor que estava ma recepção falou que poderia preparar algo para a gente! Muito atencioso da parte dele.”