Crowne Plaza Xi'an
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Crowne Plaza Xi'an accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 4 years stays free of charge in a child's cot/crib.
- Free!One child under 12 years stays free of charge when using existing beds.
- One older child or adult is charged CNY 320 per stay when using existing beds.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“breakfast, location, and very helpful staff, and good value for money”
“The hotel was clean and modern with large rooms. Staff were friendly and very accommodating, trying to go above and beyond. Very accommodating with our 13 month old daughter ”
“This property is very deserving of its 5-star rating in every positive regard I experienced.”
“The staff from this hotel made my stay a very enjoyable one. i would give an extra mention to the receptionists who checked me in on the first night. They checked me in as quickly as they could as it was already near 12 am. They were so polite and attentive to my needs and request. The male staffs at the counter who attends to our luggages and calling taxi for us were extremely helpful.They give us the directions very clearly when we asked them for it.Overall we are extremely pleased with Crowne Plaza. Last but not least, the breakfast buffet was excellent and we always had a hearty breakfast before we explore Xi'an. i am sure you wont be disappointed with this hotel. nearby there is a shopping mall for sportswear. the price/quality ratio is excellent.”
“Clean, large bath & room, easy access to down town, kindly staff, best breakfast buffet,reasonable price”
“The staff were amazing! Gloria and Cindy in the VIP resto/bar as well as all of the concierge guys including Jackie (wish we could remember the other guys names). The room was just gorgeous and so spacious! Highly recommend.”
“The bar at level 51 had fantastic views, and the trip up in the elevator was a thrill”
“5 stars all around. Duty manager (Michael) took care of us through check in. Opted for access to club lounge (worth it). Nothing short of five star stay.”
“Jacky, the concierge, was amazing. His English is really good. I only met a few people in China with such a good level like his. He helped me in organising my trip to the manufacturing place and the museum in Xi'An. I travel a lot globally. Jacky is the best concierge I have met. Extremely competent in his job and always helping his guest with a smile. The hotel should be happy with such a great employee. Thanks again for our wonderful stay in your hotel.”
“The staff went out of their way to help me with my diet issues.”