Dedeman Zonguldak
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- BankcardDedeman Zonguldak accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 6 years stays free of charge when using existing beds.
- One older child or adult is charged EUR 10 per person per night in an extra bed.
- All children are welcome.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Mainly nothing; except large bathroom and main room size.”
“Have stay here before three years ago. The place has declined in customer service and overall attention to detail. The staff at the front desk we dealt with spoke no English and seemed bothered by requests for help. The air-conditioning seemed turned off. The Wi_Fi system is really poorly designed. Every time you leave the hotel with your phone or computer, your access is canceled.I had to get at least twelve updated passwords during my stay. The breakfast is nicely displayed, but there is an issue with the staff. For example, I requested an omelet from a server, who then had to go find the cook. The cook came out and from the back into their kitchen, looked at me and then turned off the lights in the kitchen. I just stood there until the server came back and pointed at the darken kitchen with a questioning expression. He left again, and after a couple minutes the cook came back, turned on the lights and made my omelet. Weird experience....”
“The staff were brilliant and attempted to address any issues. The restaurant staff, especially Kabul, and the reception staff, especially Aylin, were fantastic. View off the restaurant balcony was amazing. Best evening.”
“Great location facing Black Sea ... beautiful sunset. Clean and comfortable room and facilities (restaurant, pool, gym and spa). Helpful staff. We found small beaches with 10 minute drive where mostly locals enjoy.”
“no power suppluy some time aircondition not available even no any water to drink also no kettle for water”
“The staff are the best people and have great customer service skills I would like to say thank you for your excellent customer service skills”
“The hotel's location is great. It is beautifully decorated, and the staff were really nice!”
“Friendly staff, location, clean, gym, swimming pool, Turkish hammam.”
“This is really the nicest hotel I have seen in the Zonguldak region.”
“The staff are very friendly, the location is perfect every thing was very good”