“Staff was very friendly and courteous. The room was very neat and clean.”
“We were awoken by a loud banging noise and when we first called down we were not believed. Manager finally came up--almost an hour. No call back - no apologies -- absolutely terrible. In the room one chair so we could not even sit to have a drink. No tub to soak in (should have been asked if we wanted a wheelchair access). Very, very disappointing. Planned to stay another night but left after the experience. Not our first time here so we were very disappointed.”
“there was a proper hair dryer in the room. Love that”
“They upgraded me to a suite for free and it was so nice. View of the mall though. The gym was new and good equipment. Free water bottles. ”
“Everything was close. Restaurants, parking, shopping! Our event was held here, it was perfect!”
“A very comfortable room, friendly and helpful reception staff, great location for shopping and access to Downtown facilities.”
“Room was great and location! Given rhe spot you didn't have to drive anywhere because hotel attached to mall”
“Room was recently renovated with a modern bathroom and very comfortable bed/furniture. Front desk was happy to accomodate with a late check out and advice re parking and amenities.”
“walking distance to Rogers place. Comfortable bed. Good parking”
“Location, shopping, rovers crnter, restaurant and it was very quiet. Front desk staff was great”