“I received a free breakfast. The buffet was very good by the way! The shuttle service was an added extra too! They took us to our dinner destination.”
“N/A”
“Great staff, very helpful, courteous. Parking garage attached, easy in and out. Richmond is a very driveable city. Lots of parking.”
“The staff was outstanding. They addressed our facilities issue (plumbing) immediately. Due to the lack of heat in the room, the assistant manager removed all charges even though we agreed to pay them. That was a first rate move on her part, and because of her kind gesture, the next time we're in Richmond we will probably give the hotel a second chance”
“Staff were nice. The place is beautiful. Rooms were clean and modern.”
“Without a doubt the staff made the hotel! Althea at front desk was the absolute best!! The location was great for Folk Festival access. Overall, we were pleased with our choice of Delta.”
“The location to the NASCAR race was ideal. We did not have to wait in traffic or get on an interstate to arrive at our destination. Also, the hotel was close to an ABC store and 7-11 which we needed to purchased pre-race supplies. The staff at the front desk and in the Dining Room (we ate Breakfast only) were very friendly and helpful.”
“The staff was wonderful and the hotel was very clean.”
“The hotel just underwent a huge renovation and was spotless. Our room was prestine. Bed was comfy. The front staff was friendly and helpful. Excellent recommendations. Thank you to the shuttle drivers too!”
“The staff was nice. When I talk with front desk about our room not being cleaned the staff was very apologetic and give us drink tickets for the bar.”