DoubleTree by Hilton Queenstown

scores
  • Cleanliness
    8.9
  • Comfort
    8.7
  • Location
    7.7
  • Facilities
    8.3
  • Staff
    8.6
  • Value for money
    7.7
  • Free WiFi
    9.1

carte Hôtel
Ski
Ski storage
Food & Drink
Bar
Snack bar
Chocolate or cookies
Restaurant (à la carte and buffet)
Kid meals
Breakfast in the room
On-site coffee house
Entertainment and family services
Babysitting/child services(Additional charge)
Reception services
Luggage storage
ATM/cash machine on site
24-hour front desk
Tour desk
Concierge service
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Korean
French
English
Chinese
German
Cleaning services
Daily maid service
Laundry(Additional charge)
Dry cleaning(Additional charge)
Pets
Pets are not allowed.
Wellness facilities
Spa/wellness packages
Fitness centre
Parking
Street parking
Free!Free public parking is possible on site (reservation is not needed).
Secured parking
Parking garage
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying
General
Non-smoking throughout
Room service
Car hire
Barber/beauty shop
Lift
Mini-market on site
Shuttle service (free)
Shuttle service
Facilities for disabled guests
Shops (on site)
Air conditioning
Heating
Activities
Skiing
Bicycle rental (additional charge)
Golf course (within 3 km)(Additional charge)

politiques

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • DoubleTree by Hilton Queenstown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • The maximum number of children's cots/cribs in a room is 1.
    • One older child or adult is charged NZD 40 per person per night when using existing beds.
    • All children are welcome.
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • There is no capacity for extra beds in the room.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Free!All children under 16 years stay free of charge when using existing beds.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note the following policies for children&apos;s dining offers:<br><br>A child is classified as 16 years or younger.<br>1 child can dine free from the children&apos;s menu when 1 adult is purchasing a main meal from the main menu.<br>The child is entitled to a main and a dessert from the kids menu.<br>This offer is valid at Wakatipu Grill Dinner, Stacks Pub and Me&amp;Mee only.<br>For breakfast, children under 6 year dine free.<br>For breakfast, children between the ages of 6 and 12 dine for half price at the buffet.<br><br>Free parking is available, subject to availability.
  • Pets
    • Pets are not allowed.

Ce que les clients le plus aimé

“The hotel is very new & clean. It is so easy to walk to the tranquil lakeside”

, Taiwan

“Close to airport, modern, well equipped room and helpful staff”

, United Kingdom

“We were the guests of the day was treated so amazing. Have recommended the Hilton double tree to others”

, New Zealand

“The property was up to the standard we expect from Hilton-Doubletree. There was a real oven as well as a microwave.”

, Australia

“Breakfast was the only good feature of this hotel but you had to walk over to the other hotel for it. Road works on the access road to the hotel which had been going on for nearly 2 years often meant 5 minute delays getting to and from the hotel. We are Hilton Honors members which is supposed to give upgrades on arrival, but the room they put us in had an overpowering stench of room deodouriser that failed to disguise the smell of vomit, and a view of a concrete stabilized rock face. The alternate room was adequate but was next to a restaurant. I will never stay at a Hilton establishment again. Double tree by Hilton in Barcelona two years ago was great, but 4 subsequent stays in Hilton establishments have been poor.”

, Australia

“EVERYTHING - friendly, clean, nice staff, great location, beautiful walking paths”

, New Zealand

“Checkin and checkout was a breeze. Warm cookie was a pleasent surprise. Rooms are very nice and comfy with kitchen and living room.”

, USA

“Quiet room with comfortable bed, modern decor. Helpful and friendly staff. Wide range of breakfast foods, very tasty options. Classic vistas on north side.”

, New Zealand

“Staff were very friendly and well versed in all the available facilities.The views from the room was wonderful.”

, Australia

“The service was outstanding! The room was spotless. The view amazing! The parking was free! The shuttle into town was free! The housekeeper friendly! The bed SO comfy! The shower hot! The bath deep! The delivery of water and chocolate to our room daily - outstanding!”

, New Zealand