Douro Palace Hotel Resort & SPA
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Douro Palace Hotel Resort & SPA accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- One child under 12 years is charged EUR 35 per night when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- The maximum number of extra beds in a room is 1.
- Any type of extra bed is upon request and needs to be confirmed by management.
- Free!All children under 6 years stay free of charge for extra beds.
- All further older children or adults are charged EUR 45 per night for extra beds.
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Important Notice
- Please note that Children under 16 years old are not allowed in the SPA (jet pool, sauna and Turkish bath). Please note that additional charges apply for the use of the spa.<br><br>Please note that the use of a swimming cap is mandatory. Guests can bring their own or buy one on site.<br><br>Please note that the outdoor pool is closed between the 15th of October and the 30th of September.<br><br>Access to the relaxation area with a jet pool, sauna and hammam is free of charge in case of purchase of at least one spa treatment.<br><br>Please note that half board option does not include drinks.<br><br>Please note that the Hotel provides transfer between the Sá Carneiro Airport - Porto to the Hotel upon request.<br><br>Any addition of extra beds, or cribs is available upon request and approval by the property.<br><br>These additional requests will not be included in the full price of the reservation, they will be charged separately anytime during your stay.<br><br>When booking 9 or more rooms, different policies and additional supplements may apply. The property will contact guests with further information.<br><br>Please note that babysitting services are available, at an extra fee. Please contact the property directly for more details.<p>License number: <strong>400</strong></p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Lovely view of the valley from peaceful, modern hotel. Excellent dinner and good breakfast.”
“Highly recommended! We enjoyed every moment. The view from our room was breathtaking, the staff were lovely and we did a massage that was really good. You have to use a GPS to get there, no network at some sections of the road (we inserted the address to the google map before and it was fine).”
“The view from the rooms was gorgeous. The food was great also.”
“The pool area was beautiful, the room very comfortable. Very nice views from our terrace and patio areas of the bar. Every staff member we encountered was pleasant and professional.”
“Amazing views over the Douro valley, the food is great and the staff very friendly despite not having the best English.”
“Tranquil location on the river - very relaxing Amazing views Lovely pool area with snack bar - good selection of reasonable lunch options Excellent breakfast selection Good room service, if a little long in arriving We travelled with our 1-year old and felt very welcome. Space for kids to play around the pool”
“Spa was nice, pool and room were great. Advertised as garden view but it was of another building. Reception staff very friendly and accommodating”
“Great location with perfect views on the Douro!!! Rooms are nice but not very modern.”
“Hotel is beautifully located, nice views over the Douro river. Friendly staff at the reception. WIFI was free and worked perfectly. Driveway to the hotel is gorgeous. Clean rooms.”
“The food was ok. The breakfast was actually pretty good, with different things to eat for every taste. We dinned at the property as well and enjoyed a nice evening on the terrace, sipping some wine and listening to live music. We didn't try the SPA so I can't comment on that.”