“Had to be moved to another room at 2am due to not being able to sleep due to a noise issue outside bedroom window.”
“staff were very helpful nothing was too much trouble”
“Very clean and well equipped rooms and check in was quick with friendly efficient reception staff”
“Comfortable bed and size of room. Was surprised to find a fridge and safe.”
“Upgraded to a Thomas room for my daughter and she was over the moon ( I now have to build her a Thomas bed!) Worth every penny for the joy it gave her. The bed was quite hard although comfortable and the room was spotless. Dinner in the evening was excellent and I am so pleased that we chose to eat in - very well presented and very enjoyable as well as good value. The portions, however, for the main course, were huge and my wife, having chosen to have two starter portions, made the right choice!”
“Everyone is friendly and the place is spotless. We also really enjoy the breakfast as there is a good variety.”
“Comfy beds and nice sized bedroom to accommodate the family.Thomas and friends decor and characters around the hotel. Located within the grounds of the theme park for easy access.”
“Good room facilities, very clean. Good range of breakfast items.”
“Food was delicious. Breakfast is an ample buffet. Just been redone so lovely and clean”
“Reception was very helpful and room was good. Our meal on Saturday night in The Grill was very good and we were very well-looked after by Kim.”