“This is the most friendly and helpful staff we ever met. They are very helpful in answering all our questions about our itinerary. The room is clean and spacios. The location is good,nearby has some local restaurants. The night market within walking distance. They served us yogurt drink as well. We were taking morning train to Jiayuguan and the staff helped us to get the taxi while we were checking out. Well done!”
“The rooms were comfortable and clean. The location was good - close to the desert, and other tourist places.”
“The room (business) was like a junior suite, really clean like international standards and perfectly quiet. Nobody was smoking inside the hotel. Location is perfect at the old town and still close to the river. Very comfy bed. Off season the value for money is incredible, in summer the price is justified as it is like a 4-5 star hotel (without pool/gym)”
“客房乾淨 價位合理 備品齊全 前台服務好 隔壁就有旅行社 可預訂敦煌西線之行程 門口就有3路公交車可達月牙泉 離沙洲夜市也不算遠 雖然外觀略顯陳舊 但內部裝潢應有翻新 還蠻乾淨整潔 且有晾衣服間 自己洗衣也很方便”
“Agence de voyage attenante a l etablissement tres pratique pour les excursions . Laverie gratuite disponible .”
“地理位置很好,在市中心但是也不吵,员工服务很好,遇到了停电,她们耐心解释,最后每个房间送了西瓜,本来半夜很凉快,停电也无所谓,送西瓜的行为会让人觉得很贴心”
“提供接机服务,接机人员很热情。 提供免费自助洗衣服务。 到达酒店后提供茶水,但是太烫了,前台很一般不热情,效率也不算高。”
“出差之余独自去敦煌玩耍,为了省事选择了一日游集合的敦和大酒店,本来觉得应该就是一般般吧,没想到完全是个惊喜。首先酒店有免费接机的服务,其次一进到大堂就递上热茶和毛巾,还有小礼品和搞活动的小零食。服务员堪比海底捞,特别热情的帮忙送行李箱到房间,布置得很温馨,设施什么的都不错,也很安静,到checkout的时候工作人员也会去把行李搬下楼送上车,目送挥手,还有小礼品赠送。酒店有跟旅行社合作,一日游安排的非常好,价格也实惠。这样的服务在这个价格真的是意料之外。特别感谢张春蕾,从入住到退房都正巧是她,人真的很好,在纠结看哪场演出的时候也热情推荐了,结果真的很不错。下次去敦煌还会住这家的。”
“步行到夜市約五分鐘,飯店斜對面有公車到鳴沙山;服務人員友善,能提供幫助,還給我們升級房型。飯店提供的包車一日遊服務價格適中,且沒有購物行程。提供各種手機充電器,很貼心!”
“父母去旅游,给他们预订的房间,服务很好,提前一天告知车次后立即与我父母联系,安排好接送车辆。酒店位置很好,出门吃东西和交通都很方便。”