Elba Costa Ballena Beach & Thalasso Resort
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Elba Costa Ballena Beach & Thalasso Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- 07:00 - 12:00
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Important Notice
- Please note half board includes breakfast and dinner.<br><br>When booking half board or full board, please note that drinks are not included.<br><br>Children are considered as aged under 12 years.<br><br>Please note that you must show a valid credit card upon check in. This credit card must be in the same name as the guest’s name on the booking confirmation.<br><br>When booking more than 5 rooms, different policies and additional supplements may apply.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Great place to stay, great facilities, stuff, food. Beach is close and was not crowded at all (end of October however). Rooms size was above expectations”
“One of the best hotels I have ever stayed in. Excellent breakfast, close to beach, good parking and Wi-Fi.”
“Breakfast and Pool are nice but It starts and stops there. The staff is rude as if it is your privilege they allowed you to stay. Bartendar at pool speaks zero English. The rooms are run down and tired. We had a few creepy crawling specimens but maybe this is normal on a ground floor room. This was my second stay at they facility and last. While it has a nice beach it is in the middle of nowhere. And it is not worth the attitude and the lack of customer service.”
“The pool area, room, spa and the lifeguard was lovely to our daughter and spoke to all guests.”
“We liked the room size, balcony, position plenty of hanging space. Breakfast and evening buffet were excellent, superb value for money, excellent choice of different foods and plenty of opportunities to eat what you want d. Staff also very attentive and professional.”
“This is a great family hotel. The pools and beach are great, the services is nice, and the food is amazing. Animation for kids is also really good.”
“Food is great. Quite above the average in these type of beach hotels buffets”
“We were given a great room as they made an exception for our triple plus cot and sea views were fantastic. Evening entertainment and kids clubs were great - my toddler son loved the kids shows.”
“Front desk manager was happy to extend out checkout on request. The staff were friendly, polite, welcoming and attentive at all times. Service was excellent throughout our stay.”
“Excellent location close to beach great amenities. Very friendly staff.”