Ellen's Place
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Ellen's Place accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 22:00
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Check-out
- 06:00 - 12:00
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- Please note that guests are required to show a passport and same credit card used to guarantee the booking upon check-in.<br><br>Please note that the credit cards may be pre-authorized by the hotel anytime after the booking.<br><br>Please note that the payments at the property are to be made in USD.<br><br>If you are making payment using another cardholder's credit card, please provide the following to the hotel prior to your arrival:<br><br>1) Authorisation letter with cardholder's signature<br>2) Copy of the cardholder's card (front and back of card with cardholder's signature)<br>3) Copy of the cardholder’s passport or driver’s license<br><br>Please note that the hotel may contact the cardholder for verification purposes.<br><br>Please note that all Special Requests are subject to availability and additional charges may apply.<p>Please inform Ellen's Place in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>In the event of an early departure, the property will charge you the full amount for your stay.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Delicious breakfast, helpful staff and fabulous comfortable room , with everything catered for - coffee/tea making service, hairdryer, lovely short,shampoo,conditioner products etc.”
“Friendly manager and very supportive staff. Had a warm welcome. Comfortable suite. Offered a good breakfast. Nice stay.”
“Bed was comfy. Room huge. Quiet location. Fridge in room very useful. Nice Jacuzzi.”
“I felt very safe (that was important because I was a female travelling alone), and the staff went out of their way to make my stay comfortable. The place is extremely clean and also very quiet.”
“Perfect end to our holiday in Sri Lanka. Special thanks to the manager who took extra steps to make us comfortable.Rooms are comfortable and clean. Staff are friendly and professional.would highly recommend it .”
“Staff unbelievably attentive Restaurant very good (try the Curry!) rooms and bathroom large and generous lovely terrace on first floor Airport shuttle is very useful, can be pre-ordered”
“Well-located in a peaceful and quiet setting (though it would be useful to take down the number in case the taxi/three wheeler needs to call when finding it first). The rooms were comfortable, the food was good and there's a lovely little pool which the kids loved. Gamini - the manager - was very responsive before we arrived and both he and his team were always at hand to help us do things things such as organise transport to take us down South or to track down a taxi driver when my daughter forgot her bag. We will definitely be using Ellen's Place again”
“The host and the staff are really very helpful. They provided many help travelling information. Their service are very good. I like the structure and the paintings on the wall. Anyway, it's a great place to stay.”
“The room was huge, clean and well equipped. The best part of staying there is the service. He hotel manager is very friendly and helpful and is always available. The staff make a great effort to ensure that you have what you need - we needed to have breakfast super early at 5:30 am and the staff were ready and happy to prepare our meals that early in the morning. I would highly recommend this place.”
“very nice place, good food and really spacious room, the hotel owner is very kind and helped us to arrange our transfer to sigiriya. ”