Ercilla Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Ercilla Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- The maximum number of children's cots/cribs in a room is 1.
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Important Notice
- Please note guests with walking difficulties can access the hotel reception via a lift, which is accessed from the street.<br><br>The hotel's VIP service Le Club applies for all Superior rooms, Deluxe rooms and Suites and includes:<br>* Access to the restricted private Le Club area, an exclusive lounge area in the terrace, with newspapaers, drinks and snacks.<br>* Welcome gift (water and chocolates).<br>* Nespresso coffee machine with 2 free welcome capsules.<br>* 2 clothes per night of laundry for free (dry cleaning not included).<br>* Daily newspaper (of your choice on arrival) in your room.<br>* Slippers and bathrobe.<br>* Special amenities.<br><br>Please note that breakfast rate for children is, EUR 8,5.<br><br>Touristic Licence HBI 00575
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Great location!!! Great value for money! Take the gourmet breakfast! Avoid the bufet...”
“Great and convenient location, decent-sized, clean room, including the bathroom. Lobby and bar area look fantastic. ”
“The staff were really helpful and friendly. Hotel very comfortable and in a great location.”
“This hotel is well situated, a short walk to the airport bus stop, restaurants outside the door, and the Guggenheim Museum, Art Gallery and other tourist sites within easy reach. Only a couple of hundred metres to the buses. really enjoyed the hop on hop off bus. The hotel is in a pedestrian Avenue. A large hotel with every comfort. We did not use the restaurant or bar as we preferred to go out. The staff were very helpful with information and maps. We loved our stay in Bilbao.”
“Everything was good but the window of the bedroom was a bit deteriorated”
“I like the location of this hotel as it is central and easy to access the various attractions in Bilbao, either by walking or with the Ercilla Metro which is 5 mins away. the staff are helpful and friendly and this in my second stay in the last years. Lots of new tapas bars and interesting shops are all clustered within this area.”
“The apartment was super clean and comfortable. The bathroom had a lot of facilities. Nice shower. The hotel has a nice staff and it is very well located. Close to a nice shopping street, a lot of restaurants around and a few minutes walk to the Guggenheim museum.”
“Checking in was a breeze, Jesus, one of the bellhops, was incredibly engaging and helpful regarding where we he advised we sight see, etc.”
“Excellent location, friendly staff. Good value room, wide range of food at breakfast, great views from rooftop bar.”
“We only stayed 1 night and wished it could have been longer. We had an upgrade on our room and it was really lovely.”