Fairmont Empress Hotel

721 Government Street , V8W 1W5 Victoria, Canada
8.5 {1}671 1 évaluation
scores
  • Cleanliness
    8.9
  • Comfort
    8.5
  • Location
    9.5
  • Facilities
    8.2
  • Staff
    8.8
  • Value for money
    7.1
  • Paid WiFi
    6.1

Stay in the heart of Victoria–Excellent location - show mapOne of our top picks in Victoria.This property is 16 minutes walk from the beach. Overlooking Victoria’s beautiful Inner Harbour, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away.The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker.The Empress holds a traditional afternoon tea in a special lobby with views of the harbour.Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness centre.The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 miles away. Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, Fairmont Empress graces Victoria's sparkling Inner Harbour and beloved cultural city centre. This luxury hotel in Victoria, British Columbia, offers 464 luxuriously appointed guest rooms and suites. Fairmont Gold Rooms offer a boutique hotel experience within a hotel with additional features. Located on the picturesque West Coast of Canada on Vancouver Island.With a stay at The Fairmont Empress, you'll be centrally located in Victoria, steps from Greater Victoria Visitors & Convention Bureau and Miniature World. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has 22600 square feet (2100 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a cruise ship terminal shuttle.

carte Hôtel
Food & Drink
Restaurant
Restaurant (à la carte)
Breakfast in the room
Bar
Special diet menus (on request)
Good coffee!
Entertainment and family services
Babysitting/child services
Reception services
Currency exchange
24-hour front desk
ATM/cash machine on site
Luggage storage
Concierge service
Internet
WiFi is available in all areas and costs CAD 15 per 24 hours.
Languages spoken
Chinese
Arabic
Danish
Spanish
German
English
Japanese
Malay
Filipino
Italian
French
Russian
Cleaning services
Dry cleaning
Laundry
Ironing service
Trouser press
Shoeshine
Pets
Pets are allowed. Charges may be applicable.
Pool and wellness
Fitness centre
Hot tub/jacuzzi
Spa and wellness centre
Indoor pool (all year)
Indoor pool
Sauna
Massage
Swimming pool
Parking
Public parking is possible on site (reservation is not needed) and costs CAD 32 per day.
Parking garage
Secured parking
Business facilities
Business centre
Fax/photocopying
Meeting/banquet facilities
General
Airconditioning
Babysitting/Child Services
Bar/Lounge
Business Centre
Highspeed Internet
Meeting/Banquet Facilities
Non-smoking Rooms
Parking
Restaurant
Safe/Vault
Spa & Wellness Centre
Concierge
Spa or Sauna
Golf
Restaurant
Handicap
No Smoking
Bar or Lounge
Business Center
Child Activities
Air-conditioned
Child Care
Airport Shuttle
Pets Allowed
Fitness Center
Pool
Facilities for disabled guests
Family rooms
Vending machine (drinks)
Non-smoking rooms
Room service
Pet basket
Pet bowls
Paid WiFi
Safety deposit box
Lift
Gift shop
Heating
Non-smoking throughout
Barber/beauty shop
Car hire
Newspapers
Shops (on site)
Activities
Bicycle rental (additional charge)
Closest landmarks
Fairmont Empress Hotel
0 miles
Miniature World
0.1 miles
Royal BC Museum
0.1 miles
Mercurio Gallery
0.1 miles
The Parliament Building
0.1 miles
Victoria Bug Zoo
0.1 miles
Thunderbird Park Victoria
0.1 miles
Government Street
0.2 miles
British Columbia Parliament Buildings
0.2 miles
Black Ball Ferry
0.2 miles
Most popular landmarks
Save-On-Foods Memorial Centre
0.7 miles
Victoria Harbour Ferry
0.8 miles
Point Ellice House
1 miles
Craigdarroch Castle
1.1 miles
Victoria Gulf Club
3.2 miles
Royal Roads University
5.1 miles
Camosun College
5.3 miles
The Butchart Gardens
10.7 miles
Brentwood Bay Ferry Terminal
12.1 miles
Washington State Ferries
15.6 miles
Closest airports
Victoria International Airport
15.8 miles
Bellingham International Airport
45.9 miles
Nanaimo Airport
49.3 miles

politiques

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Fairmont Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 16:00 hours
  • Check-out
    • Until 11:00 hours
  • Children and extra beds
    • There is no capacity for extra beds in the room.
    • Free!Up to two children under 18 years stay free of charge when using existing beds.
    • All further older children or adults are charged CAD 30 per person per night when using existing beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • All children are welcome.
  • Important Notice
    • Please note, the property will be under renovation from 1 October 2016 until 31 May 2017, including the main lobby, swimming pool, fitness centre, spa, and several guestrooms.<br><br>During this time, guests will have access to the pool and health club at the nearby Parkside Hotel. Transportation to the Parkside Hotel is available upon request. There will also be a selection of cardio equipment available within the hotel.<br><br>Tea at The Empress and Q at The Empress restaurant and bar will remain fully functional and operate at normal hours.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
  • Pets
    • Pets are allowed. Charges may be applicable.

Ce que les clients le plus aimé

“once a great 5-star hotel, no longer even close. Anniversary dinner was ruined by poor food /service. So-called sustainable food and service should not mean "poor" and "less" A ghost of the fabulous hotel.”

, USA

“We stayed in a king gold room. It was fabulous and having access to the gold lounge/terrace was worth the extra cost. The view of the harbor from the terrace can only be seen if staying on the gold floor and it was extra special.”

, USA

“The room was dark and univiting . Two tiny windows- no view. Had to be relocated because the first room offered stank of cigarettes. The mattress was lumpy and uncomfortable. For a five star hotel, the sheets were low thread count. The bathroom was minuscule. I will never stay at another Fairmont again. No value here!”

, USA

“The breakfasts were delicious, prompt, the tea was perfect, and the wait staff were very attentive.”

, Australia

“The signature scent of the hotel, facilities and staff”

, United Kingdom

“Very pricey but the tradition, luxury, location and gardens were magnificent. Our view was not much.”

, USA

“Bed was really comfortable. Great location right on the harbour and within walking distance from shops & restaurants. We liked that the pool area was open late, nice to have a soak in the hot tub after dinner. Facilities were clean and lovely. ”

, United Arab Emirates

“The service of hotel with gust is so nice and warm.We love there.”

, China

“The good attitude of the staff in the lobby and their handling of our questions. The restaurant was very good and pleasant.”

, Ireland

“Amazing room service for breakfast. Poached eggs are not easy for room service - but, they were perfect for us! Also - the room was small but perfect. Great bed. Great shower. All around incredible room.”

, USA