“the Staff took my stay to: beyond expectations. great service, fast.”
“Amazing Concierge Room service (especially breakfast) Amazing views from higher floors Personal and friendly reception”
“The staff are great , very friendly and very helpful.”
“Everything was just perfect The room look amazing, location is the best, the staff of the hotel are amazing I will defenetly go back to this hotel”
“Fantastic room size, excellent location, bed was really good, concierge services were outstanding”
“The room had not been prepared: no flowers, no fruit, the bed not turned up for the night, no bedside water, no bedside mat.The Gotham suite, better decribed as a double room rather than a suite, was booked for 3, bathroom accessories supplied for 1 person only, with 1 sink only. the dinner at the bar for usd 500 was in front of a gigantic baseball screen as if in a cheap suburbian bar. at the end of the dinner i asked for my usd 250 champagne bottle to be brought to the room. the waiter failed to do so leaving it in front of the lift only to be drunk by some random guests passing. The hotel didnt have hot water until 10:00 in the morning the day after . the usd 250 massage for 50 min was mediocre, the spa receptionist insisting on adding a tip. i spent usd 2500 for a 12 h experience in a hotel that has completely lost its understanding of 5 star hospitality. The management as a compensation for this experience offered... half a bottle of champagne!”
“Die Lage, der hervorragende Service, Freundlickeit des Personals, die Einrichtung des Hotels, gute Empfehlungen des Concierges”
“cama , travesseiros , frigobar extra , reservas restaurantes”
“Персонал,консьерж очень помог и сопровождал наше путешествие,забронировал билеты и организовал поездку.Великолепно говорил по-французски.”
“Hotel fabuleux avec un personnel aussi discret qu'efficace.”